Terms of Service

Overview

This website is operated by Cleto Reyes EU. Throughout the site, the terms "we", "us" and "our" refer to Cleto Reyes EU.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions contained within this agreement, you should not access the website or use any of our services.

Products & Availability

We make every effort to display our products as accurately as possible.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

Product images are for illustrative purposes only and minor variations may occur due to the handmade nature of certain products.

Pricing

All prices displayed on the website are shown in Euros (€) unless otherwise stated.

We reserve the right to modify prices at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel an order and issue a full refund.

Order Acceptance

Once an order has been placed, you will receive an order confirmation email.

This confirmation does not constitute acceptance of your order. Acceptance occurs when your order has been processed and dispatched.

We reserve the right to refuse or cancel any order at our discretion.

Shipping

Orders are shipped from within Europe to eligible European destinations.

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by couriers, customs authorities, weather conditions, strikes, or circumstances beyond our control.

Please refer to our Shipping Policy for full details.

United Kingdom Orders

Cleto Reyes EU is a dedicated European Union store and does not currently ship to the United Kingdom.

Orders placed using a UK delivery address may be cancelled and refunded.

UK customers should place their orders through our UK website:

www.cletoreyesuk.com

Returns & Refunds

Returns, refunds, exchanges, and warranty claims are subject to our Refund & Returns Policy.

Please review that policy before making a purchase.

Intellectual Property

All content on this website, including logos, product descriptions, images, graphics, and branding, remains the property of Cleto Reyes EU, Cleto Reyes, or their respective owners.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Cleto Reyes EU shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.

Our total liability shall not exceed the value of the products purchased.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the European Union and the jurisdiction in which Cleto Reyes EU is registered and operates.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

sales@wbcme.co.uk

We will be happy to assist with any enquiries regarding our products, orders, or services.